TULSA, OKLAHOMA, January 31, 2017 – PPT Solutions, a premier provider
of client-centric, performance-based Customer Experience and Business
Optimization Solutions, announced today the addition of industry veteran
George W. Svoboda as Vice President of Strategy and Service Delivery.
Svoboda, formerly CRM Strategy Practice Lead at PwC’s Strategy& and
Principal of Booz & Company, is responsible for advising clients on
their critical business needs and identifying solutions to help clients
align their service operations, processes and technology with their
business strategy.
A proven leader with over 24 years of experience delivering strategy,
operations, digital/technology and outsourcing advisory services,
Svoboda has advised Fortune 500 companies in the health, financial
services, telecom, media and technology industries. Previous to his work
at PwC’s Strategy& and Booz & Company, he served in several key
leadership and executive roles including Senior Vice President of
Alliance Business Development for Sitel, Senior Manager in Deloitte
Consulting’s contact center practice and Senior Principal and Technical
Architect at eLoyalty. Through implementation of contact center
operations, processes enhancements and emerging technology solutions,
his work has continually increased client revenue, improved customer
satisfaction and reduced enterprise-wide costs.
The expansion of PPT Solutions’ leadership team comes on the heels of
the recent addition of Mike Sodano as Practice Director – Operational
Excellence and Business Optimization and a highly successful 2016.
“With our recent leadership additions, infrastructure enhancements and
brand investments, our growth trajectory is accelerating quickly,” said
Dennis Weikle, PPT Solutions’ Founder & Managing Director. “George’s
addition to the team is tremendous and further demonstrates our
evolution as a premier solutions provider. His expertise in the
industry and extensive knowledge in Customer Experience, technology and
business will be critical as we continue to deliver transformative
solutions to our clients.”
About PPT Solutions
Since 2013, PPT Solutions has served as a premier provider of
Client-centric, performance-based customer experience and business
optimization solutions. Whether a Fortune 50 company or an emerging
small business, we passionately deliver a broad range of people, process
and technology solutions customized to increase customer advocacy,
enhance revenue and optimize operational efficiency. With over 100 years
of combined experience and an extensive portfolio of Management
Consulting, Professional Services and Partnership Solutions
capabilities, our Clients rely on us for advanced insights, adaptive
business processes and innovative growth strategies. Visit pptsolutions.com to learn more.